Shipping Policy

 

All of our watches include complementary insurance shipping to worldwide.

Packages are usually dispatched within 2 days of receipt of payment and are shipped by CTT carrier.

Consult us if you prefer another method of shipping. For most destinations tracking is available.

We are also happy to hand deliver your purchase in Guimarães or you may pick it up at our showroom.

 

 

Return Policy


You have the right to return your purchase within 14 days.
The return period will expire 14 days after the day you received the product.
To make use of your right to return, we invite you to e-mail us via coafinco@hotmail.com
We ask you to return the product in the original packaging as far as possible.

all costs associated with the return are the responsibility of the buyer.

Refund


In case of a return you will receive the payment of your purchase, not including delivery costs for initial shipment, as soon as possible and within 30 days after you have selected to use the right of return.
You bear the costs and risks for the return shipment and have the responsibility to safely return the purchased.

Warranty

We back each timepiece with a one-year mechanical warranty from the date of purchase.

None of our timepieces are guaranteed water resistant. Customary care is always necessary.

Our warranty may be voided by the following circumstances: internal or external damage caused by accidents, mishandling, abusive treatment of the watch, modifications, attempted repairs or tampering by unauthorized third parties. Our warranty is non-transferrable.